Website Use Policy
This page (together with the documents referred on it) set out the terms of use by which you may
make use of the websites and (referred to as "our
sites"), whether as a guest or a registered user. Please read these terms of use carefully before you
start to use the sites. By using our sites or by assessing or using our websites, you indicate that you
have read and accepted these terms of use, which include the privacy policy that applies to our sites
(the "Privacy Policy") and that you agree to abide by them. If you do not agree to these terms of use,
please refrain from using our sites. We at our sole discretion, reserve the right not to accept a user from
registering on our sites or on our application without assigning any reason thereof.
The Terms of Use are with respect to our sites and our application only and do not apply, replace, or
supersede to the terms and condition of use and the privacy policy of our financial partners.
Our Sites, Application and all its contents including, but not limited to, all text, logos, videos,
illustrations, artwork, information, images, and other material ("Content") are owned and copyrighted
by us unless otherwise mentioned therein. Our Sites features logos, brand identities, domain names
and other trademarks and service marks (collectively referred to as "Intellectual Property") that are
the proprietary rights and/ or are licensed to us. Nothing contained on this sites should be construed
as granting, by implication, estoppel, or otherwise, any license or right to use any of the marks
displayed on our sites without prior written authorization/ permission from us. Your use of any
content, except as provided in these Terms of Use herein, without prior written authorization/
permission from us is strictly prohibited. You are also advised that we will fully enforce our Intellectual
Property rights of the law, including taking civil and/ or criminal action.
We are the owner and/ or the licensee of all the Intellectual Property rights in our sites, except where
specifically mentioned. Said Intellectual Property are protected under applicable laws in India and
through international conventions. All such rights are reserved to us and our licensors. As a visitor to
our sites, you may download a single copy of the material for your own non-commercial, private
viewing purposes only. No copying or distribution for any commercial or business use is permitted
without our prior written consent.
You may not include a link to our sites or display the contents of our sites surrounded or framed or
otherwise surrounded by material not originating from us without our consent.
You may not distribute, modify, publish, re-use, reproduce, copy (except as set forth above), transmit,
display, license, create derivative works from, transfer, sell or otherwise use any of the information,
illustrations, photographs, video or audio sequences or any graphics in any manner whatsoever.
If you print off, copy, or download any part of our sites in breach of these terms of use, your right to
use our sites will cease immediately and you must, at our option, return or destroy any copies of the
materials you have made.
In order to access certain features of our sites and our application, you may be asked to register by
providing certain personal information such as, for example, your phone number, name and email
address. You will also be asked to select a username ("User Name") for identification purposes.
You must ensure that the details and information provided by you is correct, accurate and up to date.
We will not be responsible for any loss or harm arising out of your failure to provide the same. We
may ask you to verify the accuracy of the details and information provided by you at any point of
You must take all the reasonable and necessary care to ensure that your account on our web & mobile
application respectively is operated and accessed solely by you and no one else.
You are responsible for maintaining the confidentiality of your password and your account
information, and you are solely and fully responsible for all activities that occur under your password
or account and for any access to or use of our sites by you or any person or entity using your password,
whether or not such access or use has been authorized by you, and whether or not such person or
entity is your employee or agent.
You must immediately notify us of any unauthorized use of your password or account or any other
breach of security.
We will not be liable for any loss or damage whatsoever resulting from the disclosure your password
contrary to these Terms of Use. You may not use another person's account at any time without the
express permission of the account holder.
If we become aware that you have used another person's account or password or any information or
material contrary to any of the terms and conditions mentioned herein, then we reserve our right to
take all necessary actions.
You retain ownership of any video, image, text, software, information, or any content posted,
uploaded or published by you on our sites. You represent and warrant that you have the necessary
right, license, authorization or permission to post, upload or publish the same on our sites and by
posting, uploading or publishing the same on our sites, you have authorized the company to use the
same without any restrictions.
We will not be responsible for any of comment, video, text, software, information discussion,
information, content, or view posted by you on our sites or through our application.
You retain and warrant that the information, material, comment, video, text, software, information
discussion, information, content posted uploaded or published by you on our sites or our application
does not infringe upon the rights of third parties including but not limited to intellectual property
rights, privacy or personal rights.
We will be in no way responsible or liable with respect to any discussions, chats, information, or any
material posted on our sites by you or anyone else and we assume no liability arising from any false,
misleading, defamatory, obscene, vulgar, scandalous, infringing or any material that would violate the
of India or any other country and give rise to civil or criminal liability.
You must not post, upload, publish, transmit, or share any Content on our Sites or our Application that
you did not create or that you do not have permission to post.
We have the right to store any content you post on our sites, and at our discretion to make available
any such content on our sites, in each case indefinitely. However, we are not obliged to make available
or otherwise exploit any such content. We are not responsible for any loss, theft, rights infringement,
or damage of any kind to or associated with any such content and you take sole responsibility for any
such content that you provide to us.
You are prohibited from using our Sites to advertise or perform any commercial solicitation in any
You authorize us for contacting you (including by post, email, fax, and short text message (SMS),
pager or telephone) about our products and services (collectively "Promotional Communications")
which we think may be of your interest. You agree to hold harmless and indemnify us and our
affiliates and our respective directors, officers, employees and agents, as well as their licensors and
suppliers, from and against any and all claims, actions, suits and or proceedings, as well as any and all
losses, liabilities, damages, costs and expenses arising out of or relate to such Promotional
Communication with you or any person on your behalf.
While we take every care to ensure that the information on our sites are accurate and complete, some
of it is supplied to us by third parties and we are unable to check its accuracy or completeness. You
are advised to verify the accuracy of any information before relying on it. We make no warranty or
represent the accuracy of the information supplied to us by third parties. Further, due to the inherent
nature of the internet, errors, interruptions, and delays may occur in the service at any time.
Accordingly, our sites are provided "as is" without any warranties of any kind, express or implied, and
we do not accept any responsibility and liability arising from any inaccuracy or omission in the
information or interruption in availability.
We would be happy to correct any error or correction with respect to the information published on
our websites that is brought to our notice by you in writing and we will within a reasonable time carry
out the necessary changes as deemed appropriate by us.
When accessing our websites or application via mobile, standard network charges apply. Your handset
must be WAP enabled. You may incur additional WAP, GPRS, 3G, 4G & 5G data charges from your
network operator according to your contract. Our sites via mobile (off portal) is not a subscription
We may revise these terms of use at any time by amending this page. You are expected to check this
page from time to time to take notice of any changes we make, as they are binding on you. Some of the
provisions contained in these terms of use may also be superseded by provisions or notices published
elsewhere on our sites. Information on our sites is subject to change without any prior notice or
obligation to notify you. Additionally, we reserve the right to change any and all content, software and
other items used or contained on our sites or our application at any point of time without notice.
You agree to indemnify us and our affiliates and our respective directors, officers, employees and
agents, as well as their representatives, from and against any and all claims, actions, suits or
proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including
reasonable legal fees) arising out of:
Any misrepresentation, act or omission made by you in connection with your use of our sites; or
Any non-compliance by you with these terms
In respect of all aspects of our sites and our supply of products and any other party (whether or not
involved in creating, producing, maintaining or delivering our sites), and any of our group companies
and the officers, directors, employees, shareholders or agents of any of them, exclude all liability and
responsibility for any amount or kind of loss or damage that may result to you or a third party
(including without limitation, any direct, indirect, punitive or consequential loss or damages, or any
loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or
connected in any way to business interruption, and whether in tort (including without limitation
negligence), contract or otherwise) in connection with our sites in any way or in connection with the
use, inability to use or the results of use of our sites, any websites linked to our sites or the material on
such websites, including but not limited to loss or damage due to viruses that may infect your
computer equipment, software, data or other property on account of your access to, use of, or
browsing our sites or your downloading of any material from our sites or any websites linked to our
If you choose to post your location, your intended location or any other such personal information
on our sites you accept that this is entirely at your own risk and we are not responsible for any loss or
harm which occurs as a result of your sharing any information about your location or intended
This Section does not in any way limit our liability: for death or personal injury caused by our
negligence; under section 2(3) of the Consumer Protection Act 1987; or for fraud or fraudulent
misrepresentation; or for any matter for which it would be illegal for us to exclude, or attempt to
exclude, our liability.
Where you buy any product or service from a third-party seller through our sites, the seller's individual
liability will be set out in the seller's terms and conditions.
We may introduce rewards, discounts, or promotion scheme in conjunction with other companies
from time to time in respect of a certain number of our products. The terms and condition for the
rewards, discounts and promotion will be disclosed at the time the reward, discounts or promotion is
launched. The rewards, discounts and promotion will also be subject to the terms and conditions of
the other associate companies as well.
You have sole responsibility for use of the products/services you purchase or avail through these
websites. In no event shall Flyhi Finance be liable to you in relation to the products/services, or your
use, misuse, or inability to use the products or services, for either any - (i) indirect, punitive, special,
exemplary, incidental, or consequential damage or direct damages in excess of the amount you paid
FHFSL or its financial partners for the services.
Our sites may be temporarily unavailable at any point of time due to maintenance, up-gradation, or
any other reason. We do not claim any responsibility, liability for any omission, error deletion, defect,
or destruction in user communication. We are not responsible for any malfunction technical or other
problem of any telephone network or service, computer systems, servers or providers, computer or
mobile phone equipment, software, failure of email on account of technical problems or traffic
congestion in our sites or application, including injury or damage to your or to any other person's
computer, hardware, software or mobile phone as a result from using or downloading materials in
connection with our Sites and/or application. We are not responsible or liable for any loss or damage
resulting from the use of our sites or application or any content or third-party applications, software or
content posted on or through our sites or transmitted to users, or any interactions between users of
our sites, whether online or offline.
User takes full responsibility for providing personal or academic information and indemnifies the
company or any of its financial partners and associates for any wrong information provided by
him/her under the India law.
Our Sites may contain links to other websites ("Third-Party Sites") as well as applications, software,
text, marks, graphics, pictures, designs, music, sound, video, articles, photographs, information, and
other content or material belonging to or originating from third parties (the "Third-Party Content").
We are not responsible for such Third-Party Contents and Third-Party Sites. We have not checked or
monitored the accuracy or completeness of the said Third Party Contents and Third-Party Sites
respectively. If you access or install a Third-Party Contents you are doing the same at your own risk
and you should read and review the respective terms and conditions thereof and our terms and
conditions and privacy policies will no longer be applicable in any manner.
These terms and conditions are governed by and to be interpreted in accordance with laws
of India, without regard to the choice or conflicts of law provisions of any jurisdiction. You
agree, in the event of any dispute arising in relation to these terms and conditions or any
dispute arising in relation to the websites whether in contract or tort or otherwise, to
submit to the jurisdiction of the courts located at Mumbai, India for the resolution of all such
Your use of our sites is at your own risk. In no event and under no circumstances and under
no legal theory, tort, contract, or otherwise shall Fly Hi Financial Services Ltd. be liable,
without limitation, for any damages whatsoever, including direct, indirect, incidental,
consequential or punitive damages, arising out of any access to or any use of or any inability
to access or use this websites including any material, information, links, and content accessed
through these websites or through any linked external websites. Note: If you are under the
age of 18, it is mandatory that your parent or guardian has read and accepted the terms and
conditions mentioned hereinabove on your behalf and by your use of the sites it is deemed
that you have obtained parental consent for the same. If your parent or guardian has not read
and agreed to the terms and conditions, you will not have permission to use our sites.
Flyhi Finance strongly recommends that all their Borrowers read, understand, and
familiarize themselves with our business model and cancellation & refund policy prior to
using any services of Flyhi Finance. No overseas payment can be made through wire
transfer or any other means to our bank account.
In the event of cancellation of services due to any avoidable/unavoidable reasons we must be
notified of the same in writing or on email. Cancellation request should be placed within 24
hours of agreement.
Any refunds, if applicable within the purview of our refund policy, will be processed over a
period of 2-4 weeks due to Indian banking procedures. The refund policy is subject to change
by Flyhi Finance. The changes will apply after due legal diligence. Suitable announcements will
be made on the websites and legally-compliant notice period will be given before any
changes come into force. If lenders or borrowers do not accept the revised policy, they
should not continue to use the services and inform us about the same. If lenders or
borrowers continue to use the services after the date on which the change comes into effect,
their use of the services indicates the agreement to be bound by the new refund policy.
Please note that there may be certain instruction to remit payments or seek rendition of
services that Flyhi Finance is unable to accept shall be cancel. We reserve the right, at our sole
discretion, to refuse or cancel any order for any reason. We may also require additional
verifications or information before accepting any instruction or registering you on are portal
as a lender or a borrower. The loan processing may get rejected at any stage due to lack of
information or verifiable information.
Fly Hi Financial Services Ltd. provides Parents and Students with the most convenient and
easiest options to pay fees to their Institute.